Terms and Conditions of Mellstroy Casino

1. GENERAL TERMS

1.1 Introduction

These Terms and Conditions (“Terms”, “T&Cs”) constitute a legally binding agreement between you (“Player”, “User”, “You”) and Mellstroy Casino (“Mellstroy”, “Casino”, “We”, “Us”, “Our”), governing your use of our website, services, and all gaming activities. By registering an account, accessing, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and any other policies referenced herein.

1.2 Acceptance of Terms

By clicking “I Agree” during registration, making a deposit, or participating in any gaming activities on Melstroy Casino, you confirm your acceptance of these Terms. If you do not agree with any part of these Terms, you must not use our services and should immediately cease all activities on our platform.

1.3 Modifications to Terms

Casino reserves the right to modify, update, or amend these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms regularly. Your continued use of our services following any modifications constitutes acceptance of the updated Terms.

2. ELIGIBILITY AND REGISTRATION

2.1 Age Requirements

You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher, to register an account and use our services. Casino Mellstroy strictly prohibits minors from accessing our platform and will take all necessary measures to prevent underage gambling.

2.2 Jurisdictional Restrictions

It is your sole responsibility to determine whether your participation in gaming activities on casino is legal in your jurisdiction. We do not accept players from countries where online gambling is prohibited by law. This includes, but is not limited to, the United States, United Kingdom, France, Spain, and other restricted territories as updated on our website.

2.3 Account Registration

To access our services, you must complete the registration process by providing accurate, current, and complete information as requested. You agree to:

  • Provide truthful personal information including your full name, date of birth, address, email, and phone number
  • Create a unique username and secure password
  • Maintain the confidentiality of your account credentials
  • Update your information promptly if any changes occur
  • Not create multiple accounts

2.4 Account Verification

Melstroy Casino implements Know Your Customer (KYC) procedures to verify your identity and prevent fraud, money laundering, and underage gambling. You agree to provide any requested documentation, which may include:

  • Government-issued photo identification
  • Proof of address (utility bill, bank statement)
  • Proof of payment method ownership
  • Source of funds documentation
  • Any additional documents deemed necessary

2.5 Single Account Policy

Each player is permitted only one account. Creating multiple accounts is strictly prohibited and will result in immediate termination of all accounts, forfeiture of balances, and permanent exclusion from Mellstroy.

3. DEPOSITS AND WITHDRAWALS

3.1 Deposit Methods

Melstroy Casino offers various deposit methods including credit/debit cards, e-wallets, bank transfers, and cryptocurrencies. Minimum and maximum deposit limits apply and vary by payment method. All deposits are subject to our anti-money laundering procedures.

3.2 Deposit Requirements

  • Deposits must be made from payment methods registered in your own name
  • Third-party deposits are strictly prohibited
  • All deposits must be wagered at least once before withdrawal
  • Deposits are for gaming purposes only and Mellstroy Casino is not a financial institution

3.3 Withdrawal Process

Withdrawal requests are processed within 24-72 hours, subject to verification and security checks. Processing times may vary depending on the payment method selected. Withdrawals will be paid to the same payment method used for deposits where possible.

3.4 Withdrawal Limits

Casino Melstroy imposes the following withdrawal limits:

  • Minimum withdrawal: $20 or currency equivalent
  • Maximum daily withdrawal: $5,000 or currency equivalent
  • Maximum weekly withdrawal: $20,000 or currency equivalent
  • Maximum monthly withdrawal: $50,000 or currency equivalent

VIP players may be eligible for higher withdrawal limits.

3.5 Withdrawal Conditions

Before processing withdrawals, we may require:

  • Completion of KYC verification
  • Wagering requirements to be met
  • Verification of gameplay for irregular patterns
  • Confirmation that no bonus abuse has occurred

3.6 Fees and Charges

Mellstroy Casino does not charge fees for deposits or withdrawals. However, payment providers may impose their own fees. Currency conversion fees may apply for transactions in currencies other than your account currency.

4. BONUSES AND PROMOTIONS

4.1 Bonus Terms

All bonuses and promotions are subject to specific terms and conditions. By claiming any bonus, you agree to these terms. General bonus conditions include:

  • Wagering requirements must be met before withdrawal
  • Maximum bet limits apply while playing with bonus funds
  • Certain games may be restricted or contribute differently to wagering requirements
  • Bonuses have expiration dates
  • Only one bonus can be active at a time

4.2 Welcome Bonus

New players may be eligible for a welcome bonus package. The welcome bonus is available only once per player, household, IP address, and payment method. Abuse of the welcome bonus will result in account termination.

4.3 Wagering Requirements

All bonuses come with wagering requirements that must be completed before bonus funds and associated winnings can be withdrawn. Standard wagering requirements are 35x the bonus amount, unless otherwise specified. Different games contribute differently:

  • Slots: 100%
  • Table Games: 10-20%
  • Live Casino: 10%
  • Video Poker: 5%

4.4 Bonus Abuse

Melstroy Casino has zero tolerance for bonus abuse. This includes but is not limited to:

  • Creating multiple accounts to claim bonuses
  • Using strategies aimed solely at completing wagering requirements
  • Colluding with other players
  • Using automated betting systems

4.5 Promotional Communications

By registering an account, you may receive promotional communications. You can opt-out at any time through your account settings or by contacting customer support.

5. GAMING RULES

5.1 Fair Play

Mellstroy Casino is committed to providing fair and transparent gaming. All games use certified Random Number Generators (RNG) to ensure fair and random outcomes. Return to Player (RTP) percentages are published for all games.

5.2 Game Rules

Each game has specific rules that are accessible within the game interface. It is your responsibility to understand the rules before playing. In case of any discrepancy between game rules and these Terms, these Terms shall prevail.

5.3 Betting Limits

Mellstroy Casino reserves the right to set minimum and maximum betting limits for all games. These limits may vary by game, player status, and jurisdiction.

5.4 Game Malfunctions

In the event of a game malfunction, all bets and payouts are void. Mellstroy Casino will investigate any reported malfunctions and take appropriate action to resolve the issue fairly.

5.5 Prohibited Practices

The following practices are strictly prohibited:

  • Using automated betting software or bots
  • Exploiting game or software errors
  • Chip dumping in poker games
  • Collusion with other players
  • Card counting or other advantage play techniques in live casino games
  • Any form of cheating or fraudulent activity

6. RESPONSIBLE GAMBLING

6.1 Commitment to Responsible Gaming

Casino is committed to promoting responsible gambling. We provide tools and resources to help players maintain control over their gambling activities.

6.2 Self-Exclusion Options

Players can set various limits on their accounts:

  • Deposit limits (daily, weekly, monthly)
  • Loss limits
  • Wagering limits
  • Session time limits
  • Self-exclusion periods (temporary or permanent)

6.3 Reality Checks

We offer reality check reminders that notify you of the time spent playing and money wagered during your session.

6.4 Problem Gambling Resources

If you believe you may have a gambling problem, we encourage you to seek help. We provide links to professional organizations that offer support and counseling for problem gambling.

6.5 Underage Gambling Prevention

Mellstroy Casino employs strict measures to prevent underage gambling, including age verification procedures and monitoring for suspicious activity.

7. PRIVACY AND SECURITY

7.1 Data Protection

Your personal information is protected in accordance with our Privacy Policy. We use industry-standard encryption and security measures to protect your data.

7.2 Account Security

You are responsible for maintaining the security of your account. This includes:

  • Keeping your password confidential
  • Not sharing account details with others
  • Logging out after each session
  • Notifying us immediately of any unauthorized access

7.3 Suspicious Activity

We monitor accounts for suspicious activity and may suspend accounts pending investigation. You agree to cooperate with any security investigations.

8. PROHIBITED ACTIVITIES

8.1 Fraudulent Activity

Any form of fraud, including but not limited to:

  • Payment fraud
  • Identity theft
  • Document forgery
  • Chargebacks without valid reason Will result in immediate account termination and legal action.

8.2 Money Laundering

Mellstroy Casino has strict anti-money laundering (AML) policies. We report suspicious transactions to relevant authorities and cooperate with law enforcement investigations.

8.3 Prohibited Uses

You may not use our services for any illegal purposes or in violation of any laws in your jurisdiction.

9. INTELLECTUAL PROPERTY

9.1 Ownership

All content on Mellstroy Casino, including software, graphics, text, and trademarks, is owned by or licensed to us and protected by intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal entertainment purposes only.

9.3 Restrictions

You may not:

  • Copy, modify, or distribute our content
  • Reverse engineer our software
  • Use our trademarks without permission
  • Create derivative works based on our content

10. TERMINATION

10.1 Termination by Player

You may close your account at any time by contacting customer support. Any remaining balance will be paid out subject to verification and these Terms.

10.2 Termination by Mellstroy Casino

We reserve the right to terminate your account for any violation of these Terms or for any other reason at our discretion. In case of termination for Terms violation, funds may be forfeited.

10.3 Effect of Termination

Upon termination:

  • You must cease using our services
  • Any pending bets may be voided
  • Legitimate funds will be returned subject to verification
  • You remain liable for any outstanding obligations

11. GENERAL PROVISIONS

11.1 Entire Agreement

These Terms constitute the entire agreement between you and Mellstroy Casino regarding your use of our services.

11.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

11.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

11.4 Assignment

You may not assign or transfer your rights under these Terms. We may assign our rights and obligations without your consent.

11.5 Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control.

12. CONTACT INFORMATION

12.1 Customer Support

For any questions or concerns regarding these Terms or our services, please contact our customer support team:

12.2 Responsible Gaming Support

For responsible gaming concerns:

12.3 Complaints

For formal complaints:

13. FINAL PROVISIONS

By using Mellstroy Casino’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These Terms are effective as of the date of your first use of our services and remain in effect until terminated by either party.

We encourage all players to gamble responsibly and within their means. Remember that gambling should be viewed as entertainment, not as a way to make money. If you feel that your gambling is becoming problematic, please seek help immediately.

Thank you for choosing Mellstroy Casino. We are committed to providing you with a safe, fair, and enjoyable gaming experience.

Mellstroy Software Providers
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